Terms & Conditions

staustell.co.uk, the St Austell Bay Economic Forum and the St Austell Bay Community Interest Company (CIC) appreciates your interest in its products and your visit to this website. These terms and conditions apply to the use of this website, including, but not limited to, the purchase of third party services listed on this website. In using this website for these or any other purposes, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, do not use this website. staustell.co.uk reserves the right to amend these terms and conditions at any time and such amendment will apply upon publication on this website. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this website or the purchase of goods or services from staustell.co.uk or its partners.

This document was last amended on the 21st February 2018.

1. Copyright

Unless otherwise stated, the graphical elements, text, HTML code, PHP code, CSS stylesheets, JavaScript code, PDF documents, audio files, image files, video files and their arrangement on this website are Copyright © St Austell Bay Community Interest Company (CIC), with All Rights Reserved.

These objects may not be copied for re-use, transmission or distribution and may not be modified or posted to other websites without the express written permission of the St Austell Bay Community Interest Company (CIC). This website may contain content that is subject to the intellectual property rights of third parties.

2. About Us

2.1 The Basics

‘We’, ‘us’ and ‘our’ is in reference to the www.staustell.co.uk website, the St Austell Bay Economic Forum and the St Austell Bay Community Interest Company (CIC) registered at 9 Tregarne Terrace, St Austell, Cornwall, PL25 4DD. Organisations associated with the stasutell.co.uk will be referred to using their nominated publicly available name. “You“, “your“, “yourself” means you, the end user in your capacity as someone interaction with either the staustell.co.uk website or the wider interests of the St Austell Bay Economic Forum.

2.2. Reasonable Adjustments

We may need to make changes to these terms in future. For example to reflect changes in the law, changes in the type of services or information we provide to you or to correct errors in these terms. We will try to keep all such changes to a minimum. We recommend that you check these terms from time to time to see if they have changed. We will always state at the bottom of these terms the date on which they were last updated. If you continue to use our services after our terms change you will be bound by those changes.

If you have any questions or concerns to anything on the website, in our promotional material, or within any other services or materials relating to the www.staustell.co.uk website, the St Austell Bay Economic Forum or the St Austell Bay Community Interest Company (CIC) you may contact us in writing to St Austell Bay Community Interest Company, 9 Tregarne Terrace, St Austell, Cornwall, PL25 4DD.

3. Your Responsibilities

All information and materials delivered by us through our online services (including, without limitation, photographs/videos of recent events, press releases, weblog articles, polls, online competitions etc) and contained on this website is provided to you for the purposes of communicating the activities of St Austell, St Austell Bay and it’s associated businesses, individuals and organisations. You must use our services, marketing material and products in a considerate and responsible manner. You are not allowed to use our services, marketing material or products:

4. Level Of Service

4.1. Our Assurances

We endeavour to provide a minimum satisfactory level of performance for all of our services. However, it is not technically possible for us to provide our services free of all faults at all times.

The information and material provided on our services may include some inaccuracies or typographical errors, which we will endeavour to correct as they come to our notice.

Our online services may sometimes be unavailable for technical reasons, for maintenance or for us to make editorial changes. We may also decide at any time to discontinue providing certain of our freely available online services if it is deemed detrimental to the service we can offer.

We use robust and reasonable efforts to check information and content on our online services is free of viruses and other malicious programs or software. However, we recommend that you also use care in this regard by using anti-virus software when accessing our online services.

Our online services may contain links to other websites which are not controlled by us. Any such links are provided solely for your convenience and this does not amount to an endorsement by us of that website or its content. If you use those links you will leave our online services and if you decide to visit any linked site, you do so at your own risk. These legal terms only apply to your use of our online services and we cannot be responsible for any content, or products and services available on any other websites as we do not control them.

5. Your Privacy

5.1 Compliance

We will comply with all applicable UK data protection legislation from time to time in place in respect of any personal information you submit to us, without exception.

You may be asked to input information about yourself on different areas of our services. We will only use that information for the purposes set out in our Privacy Policy or as stated at the time the information is requested. We do not store our customer’s financial details.

All of our correspondence with you will give you the opportunity to remove yourself from receiving communications from us in the future. However, you can amend information you give us via our services by either accessing your profile section, emailing us [email protected] or writing to us at 9 Tregarne Terrace, St Austell, Cornwall, PL25 4DD. You should also read our Privacy Policy which contains further information about how we collect, store and use information about you in the course of providing our online services.

6. Complaints & Takedowns

6.1 General Complaints

If you wish to make a complaint about any of our marketing services, website materials or promotional partnership material or if you think your or someone else’s intellectual property or other rights have been infringed by any of our services, materials or products, you can submit full details in an email to [email protected] or in writing to St Austell Bay Community Interest Company (CIC), 9 Tregarne Terrace, St Austell, Cornwall, PL25 4DD.

6.2. Removal Of Materials Requests

If it has been deemed that any intellectual property or copyright legislation has been infringed upon by us or our services, we will remove all mention of the offending articles from all of our offline and online services, without exception.

7. Liability

7.1 Representations

While staustell.co.uk, the St Austell Bay Economic Forum and the St Austell Bay Community Interest Company (CIC) has endeavoured to ensure that all information, representations, illustrations, specifications and prices contained on this website are accurate at the time of publication, product features, specifications and prices are subject to change without notice and we makes no commitment as to the availability of any product or service. The information on this website should always be read in conjunction with other materials and information available from other public interest groups.

7.2 Warranty

To the extent permitted by law, staustell.co.uk, the St Austell Bay Economic Forum and the St Austell Bay Community Interest Company (CIC) excludes all express and implied warranties and all liability, whether direct, indirect, special or consequential, arising from negligence or otherwise relating to the use of this website, any inaccuracies and for any non-compliance by any goods or services with any representations, illustrations, specifications, product features or other information contained on this website. Where, by law, staustell.co.uk, the St Austell Bay Economic Forum and the St Austell Bay Community Interest Company (CIC) are not permitted to exclude its liability but is permitted to limit its liability, its liability will be limited to the maximum extent possible. Nothing in these terms and conditions should be taken to limit the operation of the statutory warranties implied under consumer protection laws.

8. Service Warnings

8.1 General Advise Warnings

staustell.co.uk, the St Austell Bay Economic Forum and the St Austell Bay Community Interest Company (CIC) informs you that any advice given on this website is general advice only and is not specifically based on your own objectives, financial situation or needs. Before you act on the advice, you should consider whether this advice is suitable for you. You should read the relevant product information and especially on the product third party website before purchasing any products or services. While we make every attempt to give you the best and most accurate possible product information, staustell.co.uk, the St Austell Bay Economic Forum, the St Austell Bay Community Interest Company (CIC), its agents, employees and accredited lenders will accept no responsibility for any loss that may arise.

8.2 Third Party Vendor Warnings

staustell.co.uk, the St Austell Bay Economic Forum and the St Austell Bay Community Interest Company (CIC) can not guarantee the contents of websites that are maintained by third parties. Although every steps will be taken to ensure reliability of third-party sites, we waiver our liability for any links from this website to other websites.

9. Our Contact Details

9.1. Customer Service & General Contact Details

Address: St Austell Bay Community Interest Company (CIC), 9 Tregarne Terrace, St Austell, Cornwall, PL25 4DD.

Email: [email protected]

9.2. Legal

Address: St Austell Bay Community Interest Company (CIC), 9 Tregarne Terrace, St Austell, Cornwall, PL25 4DD.

Email: [email protected]